Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
Welcome customers to the facility when they exit the bus or arrive on the lot.
Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
Assist customers with questions and concerns to minimize counter visits.
Communicate customer service issues to management.
Ensure that hangtag information is completed correctly.
Maintain clean low mileage fleet mix requirements.
Thank customers for their business.
Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
Equal Opportunity Employer/Disability/Veterans